Explanation of iSilo ePublication Service and Policies

The following is an explanation of the iSilo ePublication Service, its content, and policies related to its use.

iSilo ePublication Content

The basic content of the iSilo ePublication Service is a selection of titles from the ministry of Watchman Nee and Witness Lee. These titles are provided in electronic format for the iSilo™ reader. Click here for a description of the features of these electronic publications.
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Delivery Policy

All iSilo ePublication files are available for download immediately after they are purchased. Click Downloading My Purchased ePublication(s) for instructions on how to download purchased content
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Return Policy

All purchases of iSilo ePublication files are final; they are not refundable after purchase. By purchasing content on this website, you agree that you are responsible for downloading and confirming your ability to access purchased content. Moreover, you agree that you bear all risk of loss after purchasing content, including any loss due to a computer or hard drive malfunction. If you are unable to complete a download or access your purchased content, please see "Help for Frequently Encountered Problems". LSM will usually continue making files that you have purchased available to you on our iSilo epublications site.
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Security Policy

Living Stream Ministry takes information security seriously and uses reasonable administrative, technical, physical, and managerial measures to protect your personal information from unauthorized access. For instance, we utilize Secure Sockets Layering, an industry-standard protocol for certain of your transmissions to us, in order to encrypt certain personal information that you send to us through the registration and sign up process.
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Privacy Statement

We receive and store personal information such as your first and last name, user name, password, method of payment, last 4 digits of your payment account, your email address, and country as well as details related to content you purchase on our service. We do not disclose any personal information for any purpose.
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Secure Check Out

LSM offers secure check out via secure pages hosted by Authorize.Net®, where your payment details, whether credit card or electronic check, will be collected and stored on Authorize.Net’s secure server. No credit card or electronic check details are collected or stored on LSM web pages or servers.

Authorize.Net, a CyberSource company, is compliant with the Payment Card Industry Data Security Standard ("PCI DSS") as a Level 1 service provider. CyberSource has been compliant with PCI DSS since its inception in 2002. PCI DSS is the bankcard industry's most stringent security standard.
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Last updated: June 27, 2014